Glossary
CORRESPONDENTS
Al-Bahriah utilises the services of hundreds of correspondents with the aim of providing to its
clients a speedy and professional advice anywhere in the world. These correspondents are
located worldwide in all major ports and contact details of each can be provided by Al-Bahriah
.
Al-Bahriah will instruct correspondents that have the best local knowledge in the area where
the casualty occurs to take all reasonable steps necessary to protect the interest of the Insured
and the safety of the insured vessel. The correspondent will contact Al-Bahriah at the earliest
opportunity to advise the nature and magnitude of the casualty facing the vessel and will seek
instructions on actions necessary to deal with the matter. From this moment the problem will
be under the control of Al-Bahriah, with the local correspondents acting “on the scene”.
Duty of Correspondents
Claims Control
Al-Bahriah aims that claims handling of all clients are dealt with in the same way. Al-Bahriah
strongly holds the vision to maintain control of underwriting and claims handling in its central
location, at the same time providing first class service locally through the correspondent network.
Expert Surveyors
Over the years Al-Bahriah has also established a network of expert surveyors to deal with
complex marine casualties. All these experts operate under their own name and employ their
local in-house staffs who are specialized in specific types of casualties. These experts are
located in key areas around the globe and are ready to proceed to the scene for dealing with
complex casualties "on the spot" .
" On the Scene ... On the Spot "
AL-BAHRIAH INSURANCE & REINSURANCE S.A.L.
© Al-Bahriah Insurance & Reinsurance S.A.L. - Email: info@bahriah.com - Phone: +961 1 336633 - Fax: +961 1 612311
Address: 770, Al-Bahriah House, Hotel Dieu Avenue, Beirut - Lebanon